Senior Server, Storage and Virtualization Consultant

Bermuda

Headquartered in one of the most beautiful islands in the Atlantic, our client has been delivering complex information technology solutions into Bermuda, the Caribbean, North America and Europe for over 30 years. Since its inception, they have maintained a competitive advantage by providing innovative, leading edge technologies with expert professional services and on-going support.

On their behalf we are looking for an enthusiastic IT professional to join their Server Storage & Virtualization Division. The successful candidate will primarily be focused on the design, implementation and on-going support services for the solutions within the Server Storage & Virtualization portfolios. However, the successful candidate will also be responsible for assisting the sales team with solution designs, proposal content, project scopes, project plans and overall presales assistance. Finally, the successful candidate will assist with mentoring, professional development and training of less experienced consultants and technicians.

The successful candidate must be comfortable working in diverse customer environments with a multitude of technologies related to desktop, server, storage, enterprise software, cloud and virtualisation solutions. The role reports to VP, Technical Operations but with a demonstrated ability to succeed in an autonomous environment is key to this role.

Primary Responsibilities:

Presales Support – The successful candidate will be responsible for creating project scopes and product configurations for Server Storage & Virtualization opportunities. The successful candidate will also be required to work with the sales team to produce customer proposals and present solutions to the customer.

Consulting Services – The successful candidate will be responsible for delivering consulting services to customers. The successful candidate will be expected to have a solid understanding of all the solutions delivered by their division.

Support and Implementation Services – The successful candidate will be responsible for implementation services and on- going support of Server Storage & Virtualization infrastructure solutions. The successful candidate may be required to act as a project lead which will mean that they will be responsible for ensuring that projects are delivered within the estimated cost and timeframes.

Documentation and Reporting –Be responsible for maintaining a detailed weekly, monthly and annual report for the customers they support. For implementation services, the successful candidate will be responsible for delivering detailed documentation for the portions of the implementation they have completed.

Customer Satisfaction – Be directly responsible for the on-going support of the Server Storage & Virtualization customers. Maintaining high levels of customer service and client satisfaction is a key responsibility of the Consultant role.

Maintain Industry Certifications – Be responsible for maintaining the minimum certifications for technologies that are key to the Server Storage & Virtualization portfolio.

Required Experience and Certifications:

  • Minimum of 10 years of consulting in a similar role
  • Valid storage certificates from any major SAN vendors
  • Valid virtualization certificates from VMware 
  • Valid server and core infrastructure certifications from Microsoft 
  • Strong Microsoft Core Infrastructure design, implementation and operational skills
  • Strong working knowledge of Microsoft Azure and O365 suite.
  • Strong VMware datacentre virtualization design, implementation and operational skills
  • Strong sever and storage design, implementation and operational skills
  • Working Knowledge of standard project lifecycle phases
  • Professionally presented with strong customer-facing skills and the ability to build and maintain working relationships with customers at all levels
  • Excellent verbal and written communication skills
  • Experience with the following would be considered advantageous:
    • Amazon AWS
    • Nutanix
    • Microsoft Exchange and/or SQL server
    • Fibre channel switching for SAN
    • VMWare Horizon View and/or VMware vSAN
    • Citrix desktop and application virtualization and/or Citrix ADC/Netscaler
    • Duo MFA
    • Veeam Backup and Replication


Last update: November 26, 2021

Please apply or contact:

Frank Squires
1-705-725-7662
frank@squiresresources.com