Headquartered in one of the most beautiful islands in the Atlantic, our client has been delivering complex information technology solutions into Bermuda, the Caribbean, North America and Europe for over 30 years. Since its inception they have maintained their competitive advantage by providing innovative, leading edge technologies with expert professional services and on-going support.

Our client is looking for an enthusiastic IT professional to join their Server, Storage and Virtualisation Division. The successful candidate will be primarily focused on the design, implementation and on-going support services for the solutions within the division’s portfolio. However, the SS&V consultant will also be responsible for assisting the sales team with solution designs, proposal content, project scopes, project plans and overall presales assistance. The new hire shall be comfortable working in diverse customer environments with a multitude of technologies related to desktop, server, storage, enterprise software and virtualisation solutions.

Primary Responsibilities:

Consulting Services – The successful candidate will be responsible for delivering consulting services to our client’s customers on and off the Island. Therefore the successful candidate will be expected to have a solid understanding of all of the solutions delivered by their division.

Support and Implementation Services – The successful candidate will be responsible for implementation services and on-going support of desktop, server, storage, enterprise software and virtualisation solutions. Maintain a strong working knowledge of MS Azure and the O365 suite. Maintain strong VMWare design, implementation and operational skills.

Customer Satisfaction – The successful candidate will be directly responsible for the on-going support of Server Storage and Virtualisation customers. Maintaining high levels of customer service and client satisfaction is a key responsibility of the Consultant role.

Maintain Industry Certifications – The successful candidate will be responsible for ensuring that they maintain the minimum certifications for technologies that are key to the Server, Storage and Virtualisation portfolio.

Required Experience:

• 3 years of experience in a similar role
• Strong Microsoft Core Infrastructure (AD, DNS, DHCP) design, implementation and operational skills
• Microsoft certification
• Strong VMware server virtualization design, implementation and operational skills
• Strong sever and storage design, implementation and operational skills
• Working Knowledge of standard project lifecycle phases
• Strong customer-facing skills and the ability to build and maintain working relationships with customers at all levels
• Strong experience with Microsoft 365 and Azure, VMWare, Citrix desktop and application virtualisation
• Excellent verbal and written communication skills

Applicants should be highly portable and have outside interests that will lend themselves to Bermuda’s idyllic lifestyle.

A minimum three-year commitment is required. Great benefits, relocation assistance, settling in assistance and a generous USD based salary and incentive program is offered. Tax rate in Bermuda is presently 6-9%.

Last update: July 11, 2024